Shipping policy
Birkslips
Shipping Policy
Free U.S. shipping, with timelines we can actually stand behind.
Every Birkslips order ships free from our Austin warehouse, with 1–2 business days of handling and 4–6 business days in transit. Here's exactly how it works.
Effective June 17, 2026
Where We Ship
Birkslips currently ships to addresses within the United States only, including all 50 states.
| Warehouse & Dispatch Location | 600 Congress Ave, Suite 1401 Austin, TX 78701 United States |
At this time, we do not offer international shipping or delivery to freight forwarding services. If this changes in the future, this page will be updated accordingly.
The Numbers, in Plain Terms
Total delivery time equals handling time plus carrier transit time.
| Order Cutoff Time | 2:00 PM CT, Monday–Friday |
| Handling Time | 1–2 business days |
| Transit Time | 4–6 business days |
| Estimated Total Delivery | Approximately 5–8 business days |
| Shipping Cost | Free on every order |
Orders placed after the cutoff time, on weekends, or on U.S. public holidays begin processing on the next business day.
Delivery estimates are provided in good faith. Carrier transit times are outside our direct control and may occasionally vary.
Tracking Your Order
As soon as your order ships, we send a shipping confirmation email containing your tracking number.
- Tracking details are sent to the email address used during checkout.
- Please allow up to 24 hours for the carrier's first tracking scan to appear.
- If tracking remains unchanged for more than 48 hours after shipment confirmation, contact us and we will investigate with the carrier on your behalf.
Wrong Address, Delays & Lost Packages
| Address Accuracy | Please verify your shipping address carefully during checkout. If you notice an error, contact us within 12 hours of placing your order and we will attempt to correct it before shipment. |
| Carrier Delays | Severe weather, holidays, or unusually high shipping volumes may occasionally extend delivery times beyond our estimates. |
| Lost or Damaged Packages | If a package is confirmed lost during transit or arrives damaged, we will provide either a replacement shipment or a full refund. |
You will never be responsible for the cost of a carrier error involving a confirmed lost or damaged shipment.
Questions About a Shipment
Reach our Austin team and a real person will help track your order and answer any shipping questions.
Reach a real person at Birkslips
|
Visit / Mail
600 Congress Ave, Suite 1401
Austin, TX 78701 United States |
Call or Text
|
Email
support@birkslips.com
Replies within one business day |