Privacy policy

Birkslips

Privacy Policy

Your data, handled the way we'd want ours handled.

How Birkslips collects, uses, and protects your personal information, and the rights you have over it under CCPA/CPRA and GDPR.

Effective June 17, 2026

Who We Are

This Privacy Policy explains how Birkslips ("we," "us," and "our") collects, uses, and protects your personal information. The data controller is Birkslips, located at 600 Congress Ave, Suite 1401, Austin, TX 78701, United States. Privacy questions can be sent to support@birkslips.com or +1 737 487 5256.

What We Collect

Information You Provide Name, shipping and billing address, email address, phone number, and order details.		Payment Information Card data is processed by secure payment providers. We do not store full payment card numbers.

Automatically Collected Data Device information, browser type, IP address, pages viewed, and analytics information collected through cookies.		Communications Information contained in emails, contact forms, phone calls, and customer support conversations.

How and Why We Use It

We use your information to process and ship orders, provide customer support, handle returns and exchanges, send order updates, prevent fraud, maintain website security, comply with legal obligations, and improve our services.

Legal bases for processing:

Performance of our contract with you
Your consent where required
Our legitimate interests in operating and improving our business
Compliance with legal obligations

Sharing Your Information

We do not sell your personal information. We share information only with trusted service providers that help us operate our business, such as:

Shopify and related e-commerce services
Payment processors
Shipping and logistics providers
Fraud prevention and security services
Professional advisers where legally necessary

We may also disclose information when required by law or when necessary to protect our customers, business, or legal rights.

Your Rights

Depending on where you live, you may have rights regarding your personal information. To exercise any right, email support@birkslips.com and we will respond within the timeframe required by law.

For California Residents (CCPA/CPRA)

Right to know what information we collect and use
Right to request deletion
Right to request correction of inaccurate information
Right to opt out of sale or sharing of personal information
Right to non-discrimination for exercising privacy rights

For EU & UK Residents (GDPR)

Right of access
Right to correction
Right to deletion
Right to data portability
Right to restrict or object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

Retention, Security & Children

We keep personal information only for as long as necessary to fulfil the purposes described in this policy and to satisfy legal, tax, accounting, and regulatory obligations.

We protect information using industry-standard safeguards including encryption, restricted access controls, secure infrastructure, and trusted service providers. However, no method of transmission or storage is completely secure.

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children.

Changes & Contact

We may update this Privacy Policy as our practices, technologies, or legal obligations change. The effective date at the top reflects the latest version.

Reach a real person at Birkslips

Visit / Mail

600 Congress Ave, Suite 1401
Austin, TX 78701
United States

Call or Text

+1 737 487 5256
Mon–Fri 9 AM–6 PM CT
Sat 10 AM–2 PM CT

support@birkslips.com
Replies within one business day