Refund policy
Birkslips
Returns & Refunds
30 days, free returns, no fees, no hassle.
We want you to buy a pair of birkslips without bracing for a fight if it does not work out. Return anything within 30 days for any reason, on us.
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30 Days
Return Window
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Free
Return Shipping
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$0
Restocking Fee
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5–7 Days
Refund Time
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The short version
Effective June 17, 2026
You have 30 days from delivery to return any item, for any reason at all. Return shipping is free. There are no restocking fees and no hidden fees. Once we receive your return, your refund goes back to the original payment method within 5–7 business days.
What qualifies
We accept returns for any reason within the 30-day window, whether the fit was off, the color was not what you hoped, or you simply changed your mind. We only ask that items come back in resalable condition, meaning unworn outside the house, with original packaging where possible. Trying a pair on indoors is completely fine and expected.
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Window 30 calendar days from delivery |
Reason Any reason, no explanation needed |
Condition Unworn outdoors, original packaging if possible |
Defective/Wrong Item Free replacement or full refund |
How to start a return
1 |
Email support@birkslips.com or call +1 737 487 5256 with your order number. |
2 |
We email you a prepaid, free return shipping label, usually the same business day. |
3 |
Pack the item, attach the label, and drop it with the carrier. No printer? Tell us and we'll arrange a QR-code option. |
4 |
We email you the moment your return arrives back at our Austin warehouse. |
Refunds, exchanges & fees
Talk to a person
If anything about your return is unclear, reach us directly. We would rather solve it than have you guess.
Reach a real person at Birkslips
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Visit / Mail
600 Congress Ave, Suite 1401
Austin, TX 78701 United States |
Call or Text
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Email
support@birkslips.com
Replies within one business day |